Returns & Exchanges

At Karma, we want your home to feel perfect. If you are not completely satisfied with your purchase, you can return or exchange items within 30 days of delivery provided they are in their original condition.

1

Initiate Your Request

Contact our customer service team via email with your order number and the reason for the return to receive a Return Authorization code.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and the product is unused and undamaged.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing